Terms and Conditions

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Terms and Conditions

Last Updated: [03/01/2025]

Welcome to WillowbyZara! These Terms and Conditions ("Terms") govern your access to and use of our website and services (collectively, the "Services"), as well as your purchase of products from WillowbyZara. By using our Services or purchasing our products, you agree to these Terms. Please read them carefully before proceeding.

1. General Information 1.1 WillowbyZara ("we," "our," or "us") is a clothing brand offering a variety of fashion items for purchase through our website.

1.2 By accessing our website or making a purchase, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us consent to allow any of your minor dependents to use our Services.

2. Use of the Website 2.1 You agree to use our website for lawful purposes only and in compliance with all applicable laws and regulations.

2.2 You must not:

• Use our website in a way that may disrupt or damage it or its content.
• Attempt to gain unauthorized access to any portion of our website.
• Use any automated system, such as bots, to access or interact with our website without our prior written consent.

3. Product Information and Availability 3.1 We make every effort to display our products accurately, including colors, sizes, and descriptions. However, we cannot guarantee that your device's display will accurately reflect the product's colors or details.

3.2 All products are subject to availability, and we reserve the right to limit the quantities of any products we offer or discontinue any product at any time without notice.

4. Pricing and Payments 4.1 Prices for our products are subject to change without notice.

4.2 We accept multiple payment methods, as indicated at checkout. By providing your payment information, you authorize us to charge the specified amount for your order.

4.3 Any applicable taxes, shipping, and handling fees will be calculated and displayed at checkout.

5. Shipping and Delivery 5.1 We aim to process and ship your orders promptly. However, delivery times may vary based on your location and external factors beyond our control.

5.2 Once your order is shipped, you will receive a confirmation email with tracking information.

5.3 You are responsible for providing accurate shipping information. We are not liable for delays or losses resulting from incorrect or incomplete addresses.

6. Returns and Exchanges 6.1 We want you to love your WillowbyZara purchase. If you’re not satisfied, you may return or exchange items within 30 days of receipt, provided they are in their original condition, unworn, unwashed, and with tags attached.

6.2 To initiate a return or exchange, please contact our customer service team at Info@willowbyzara.com.

6.3 Return shipping costs may apply unless the product is defective or an error was made in your order.

7. Intellectual Property 7.1 All content on our website, including logos, images, text, and designs, is the property of WillowbyZara and is protected by copyright, trademark, and other intellectual property laws.

7.2 You may not reproduce, distribute, or use any content from our website without our prior written consent.

8. Limitation of Liability 8.1 To the fullest extent permitted by law, WillowbyZara shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our Services or products.

8.2 Our liability for any claim shall be limited to the amount you paid for the product or service that gave rise to the claim.

9. Indemnification You agree to indemnify and hold WillowbyZara harmless from any claims, damages, or expenses arising out of your violation of these Terms or misuse of our website.

10. Governing Law These Terms are governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.

11. Changes to Terms and Conditions We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting. Your continued use of our Services constitutes your acceptance of the updated Terms.

12. Contact Information If you have any questions about these Terms, please contact us at:

Willowbyzara Customer Service
Email: Info@willowbyzara.com

Thank you for choosing WillowbyZara! We appreciate your support and look forward to serving you.